Buying / Refund Questions
COVID-19 > Are you open and online?
*COVID-19 Update* Yes, we are open for sales, and our support team is working!
Lifetime access is included?
Yes, lifetime access to your videos and bonuses is included.
Yes, you can watch each lesson as many times as you want!
No, there are no additional monthly fees with the instant online access option.
Although we are confident that you are going to love this lesson series, we do offer a 1-year 100% money-back guarantee if you are not fully satisfied …
If a refund is needed please click Here
Buying lessons as a gift?
Yes, great idea 🙂
TO BUY OUR ONLINE/INSTANT ACCESS LESSONS as a GIFT:
One idea would be to order the lessons with your own email address.
Then just forward the recipient the link (which you will receive via email) to access the videos.
Optional: You can enter your recipient’s email address on the order, and they will get the access link (and receipt) via email immediately.
I can’t find the login page?
Here is the link you should have received right away after ordering:
https://www.ukulelebuddy.com/lessons/thanks.php Please bookmark this link above for future reference.
If you are still having trouble logging in, please contact us here for help:
http://support.ukulelebuddy.com/support/tickets/new View lessons on another computer or device?
Yes, you can view the lessons on any computer, phone, or tablet device that you own.
Just visit this page and log in:
https://www.ukulelebuddy.com/lessons/thanks.php Video playback support?
If you have an average-speed internet connection, watching the videos shouldn’t be a problem. Feel free to try them out, and if playback is too slow we’ll give you all your money back.
If you need help or a refund, please contact us here:
http://support.ukulelebuddy.com/support/tickets/new Downloading videos?
Yes, you can download any of the lessons and save them to your computer, iPhone, iPad, tablet, or other device, to view when you are not connected to the Internet.
After you order, please go to this page:
https://www.ukulelebuddy.com/lessons/thanks.php?player=download The full download size is approximately 3.5 GB, but again, you can download only the specific lessons you’d like.
You can of course still log in to watch all of the videos online anytime, or download them again, if needed.
Once you download the videos, you’ll need to sync the video files you want to watch onto your device using the iTunes software.
Depending upon your operating system, you should be able to save the videos to a folder of your choice and play them in Gallery or with the built-in video player. If the built-in player can’t play them, you’ll need an app that can. Google Play has a lot of those. My personal favorite is MX Player. Other good ones are VPlayer and Mobo Player. And there are numerous others. These will play just about any video format. The formats it can’t play are rare.
Type of uke?
Our course is compatible with the following ukulele types:
concert (aka alto)
You can definitely use a Baritone uke with our lesson program; you’ll just need to put a capo on the 5th fret.
This converts the tuning to GCEA, which allows you to follow along with the lessons.
This capo at the link below seems like the best option, weighing quality and price. It’s for banjo but will work for uke:
Jim Dunlop 85 Bb Dunlop Banjo Capo Blk
ANOTHER SPECIALTY OPTION – the “banjo uke” or “banjolele”:
Yes, the course is suitable for the banjo uke.
You may need to use a plectrum or “pic,” as the banjo uke strings are a bit different than the ones on other ukes. Left-handed playing?
Here’s my thinking: As a left-handed player, you will need to learn to adapt to a right-handed world … I think our series will be an excellent way for you to learn to quickly translate the right-handed techniques into left-handed ones, because my teaching style is so compassionate to beginners.
Also, our series will be like looking in a mirror, which should be very helpful. This mirror effect will be much simpler than trying to learn from a CD or book, which can be confusing.
So I say go for it. I think you will be delighted with the results. (I’m saying that because I really want you to have a great time learning the uke!)
Songbooks and other bonuses?
The songbooks and other bonuses are all available via instant online access.
We do not actually physically mail the songbooks to you.
Just click the link below, log in, and then scroll down the page to access all of your bonuses instantly 🙂
Can a child do lessons?
With an adult’s support, a young child is able to do the lessons.
Just let the child pace themselves, of course.
We’ve seen success many times, but please let us know your experience.
We do offer a 100% money-back guarantee, if needed.
Is this for me? Can I really do it?
You’ve come to the right place!
No musical foundation and no basic string foundation are required 🙂
My Ukulele Buddy lesson series was designed for nonmusicians and beginners.
I confident that we can help you become the uke player you want to be.
I think you are going to love the pace and style of the videos. If fact, we guarantee you’ll love it or your money back! So you really have nothing to lose.
All you need to do is play along with the videos 🙂
And if you do order the lessons, please do keep me updated on your progress.
I have a feeling you’ll be amazing your friends in no time at all.
I’d be over the moon if you’d be willing to submit a testimonial for our website someday about the lessons and your proud progress.
Once again, I’m confident we can get you there, and have lots of fun along the way!